Accessibility Statement

August Storck KG, Waldstrasse 27, 13403 Berlin, Germany
Phone: +49 (0)30 41773-03
Email:

General Description
The brand site merci.com presents the merci brand and offers, among other things, information about the products, links to local brand sites, and crafting instructions.

Accessibility Requirements
Our brand site partially complies with the Web Content Accessibility Guidelines (WCAG) version 2.2 at Level AA. This means that some functions or parts of the content do not yet fully meet the mentioned accessibility standard. The non-accessible functions and content are listed in the section "Non-Accessible Content".

Meeting Accessibility Requirements
The functions of the website are designed to be perceivable, operable, understandable, and robust for users. We offer various forms of operation to ensure that our products and services can also be used by users with physical, sensory, or cognitive impairments.

These include:

Visual Alternatives
All content is accessible without colour differentiation and readable with a screen reader. There are text alternatives for images and supports zoom functionality for users with visual impairments.

Auditory Alternatives
Our functions do not require hearing.

Manual Interaction Options
Our digital content can be used without fine motor control and without significant hand muscle strength.

Protection from Visual Stimuli
We avoid visual stimulations that could trigger photosensitive seizures.

Support for Cognitive Impairments
We ensure that our texts are available in clear and simple language.

Non-Accessible Content
Individually configurable product packaging ("personalise merci") and the content on "craft with merci" cannot currently be offered in an accessible manner. The content is not yet fully controllable via keyboard or readable by a screen reader.

Ongoing Monitoring
Through regular reviews and adjustments, we ensure that our digital offerings comply with accessibility requirements and are continuously improved to ensure high accessibility for all users.

Feedback
Have you noticed any barriers to accessing content on www.merci.com? Then please contact us. We look forward to your feedback at and will endeavour to remove the reported barriers as quickly as possible within the framework of technical and economic possibilities.

Market Surveillance Authority
Market Surveillance Authority of the States for the Accessibility of Products and Services, Magdeburg, Saxony-Anhalt, Germany.

Last Update: 25th August 2025